In 2012, Toyota issued a huge recall for over 2.8 million cars out of which 670,000 were from the United States. The recall was issued in order to fix several technical problems concerning steering and water pumps. This incident is a third stroke of bad luck in a series of events which started with the massive 2009-2012 recalls, when more than 5 million vehicles were taken off the market.
Since then, Toyota had to face numerous expenses caused by natural disasters damaging factories in Japan and Thailand.
Why did Toyota recall over 2.8 million vehicles and what can we learn from this?
What is a recall?
A product recall (in this case an automobile) is a request by the manufacturer to return a part or an entire product due to the discovery of safety concerns or defects. Vehicles that experience technical problems, such that can put the driver’s life at risk, will be recalled and repaired by the manufacturer.
This is in accordance with customer protection acts, similar to the used car lemon law. When recalls are issued, the drivers have to take their vehicles to the appropriate manufacturer. The vehicles will be repaired or replaced, free of charge.
What problems did the Toyota vehicles experience?
In 2012, several Toyota cars (Avensis, Corolla and Prius models) experienced steering problems. The steering shaft was not strong enough and had the potential to break if the wheel was forcibly turned. The damaging of the steering shaft can make driving very dangerous in extreme situations.
Apart from steering problems, some Prius models experienced technical difficulties with the water pump. These cars had faulty water pump in the cooling system which could blow a fuse in the electricity power system. Such occurrences would bring the car to a stop, creating major safety issues.
If you own a Toyota car and want to check for any recalls issued for your vehicle, you can visit the Toyota website and check with your car’s series number. If your car has been recalled, you should take it to the manufacturer as soon as possible!
Lemon laws and attorneys who specialize in lemon law can help you find justice if you have been wronged by a dealer or retailer. Check our website for more information!